Missed deadlines
No. 1 among causes of malpractice claims
Deadline and calendaring errors sit at the top of the claims profile year after year, and average claim severity runs six figures.
ABA claims profile data
Operations systems for small law firms
Your paralegal's memory is not a docketing system.
FirmFooting installs deadline, intake, and client communication systems inside the tools your firm already uses. Published prices. Owned by you.
Small firms don't get sued for bad lawyering.
They get sued because a deadline lived in someone's head. They lose clients because an inquiry sat unanswered for two days, and a client heard nothing for six weeks. All three are systems failures. None of them survive a system.
Slow intake
24 hrs the response window most firms miss
Most firms fail to answer a new inquiry within a day, while conversion falls off within minutes. Those consults book elsewhere.
Legal consumer intake studiesShelfware
$800 per attorney per month, top of the range
What small firms already spend on practice software that is bought but half configured. The stack exists. The system does not.
Industry budget benchmarksThe exposure
What is operational drift costing you?
Move the sliders. A rough yearly figure for a firm like yours, built on the same failure points above. Directional, not an audit.
Your firm is quietly leaking
$0
every year, before anyone puts a name to it
Written-off & unbilled time$0
Slow intake, lost consults$0
Rework & missed deadlines$0
Staff turnover$0
Recover even a third$0
Score your footing in thirty seconds.
Four statements from the Risk Audit scorecard. Answer honestly. Nobody is watching.
Every deadline, court date, and filing window lives in one tracked pipeline, with a named owner per item.
If a deadline's owner is out sick, an escalation reaches a second human before the date arrives.
New inquiries get a response inside one business hour, against a written intake SLA.
Every active client hears from the firm on a set cadence, without having to ask.
The method
Diagnosed, installed, trained, owned.
We are not advisors and we are not software resellers. We build the operating layer inside your tools, put your people in charge of it, and leave it behind in writing.
Audit
Walk the last near miss to root cause. One recommendation, in writing, within 24 hours.
Install
Workflows, owners, and escalation ladders built inside your tools. Live in 14 to 45 days.
Train
Your administrator becomes the system's owner. Your team is trained. The SOPs stay behind.
Transfer
Everything lives in your accounts from day one. You own all of it the day we leave.
The guardrails, in writing.
We do not practice law.
No legal advice, no drafting, no docketing rule interpretation. The attorney remains solely responsible for the law and the official docket. Our system is the operational layer around it, and that boundary is in the contract.
Privilege never enters our tools.
Matter numbers and task metadata only. No privileged content, no client documents in project tools. Documents stay in your DMS and practice software; our workflows point to them. NDA standard.
Built in your accounts.
Every board, workflow, and SOP is created inside subscriptions your firm owns. Nothing is rented, nothing is held, and nothing leaves with us.
Service levels you can read.
A 90 day Zero-Miss rework SLA. A 90 day adoption SLA. Monthly scope delivered or the month is free. Written into every engagement as a service level, never as a promise on legal outcomes, because nobody honest can.
Built inside the everyday tools your firm already uses, working alongside Clio, MyCase, and Docketwise
- ClickUp
- monday.com
- Asana
New name. Proven operator.
FirmFooting is new. The systems discipline behind it is not. Jareer has rebuilt operations for teams in venture capital, HR tech and SaaS. Real clients, real numbers.
30%more efficient
20%better retention
“Jareer shows up with a detailed, complete plan, and a genuinely out of the box mind. He took a tangle of marketing and hiring workflows and turned them into one system the whole team could actually run, so I stopped chasing status updates and started trusting the process.”
Within a quarter we were moving faster and holding on to more of our best people, because momentum no longer depended on any one person remembering to follow up.
Christine NavezMarketing Director, Bayt.com21%more efficient
18%lower cost
“Jareer makes sure plans don't stay abstract. They get executed with precision.”
Jason ChuPresident, Peak Ventures25%more clients
15%cost savings
“Jareer acted as a real business partner. Proactive, enthusiastic and value led.”
Yann OfanowskiElevating Leadership
“I don't practice law. I build the systems around it, and I never touch the legal work.”
That boundary is the design. You do not need more legal judgment in the building. You need the operational layer that makes sure the judgment you already have never misses a date, an inquiry, or an update.
Seven years running remote operations for US teams, PMP discipline, and one obsession: systems a real staff can actually keep running after the consultant leaves.
PMP certifiedSystems built like projects
MBA, LUMSBusiness and operations
7 years remoteWorking with US teams
Not a lawyerBy design. The UPL line is absolute
Published prices. Yes, really.
You bill by the hour and still quote fixed fees to clients. We think your vendors should be able to do the same. Every tier, every price, every service level, in the open.
Zero-Miss Deadline System
$1,500 fixed, live in 14 days
Every deadline, court date, statute, and filing window in one pipeline. An owner per item, escalation alarms at 7, 3, and 1 days that reach a second human, and a weekly review ritual.
- Six SOPs and your team trained
- Supplements your official docketing, never replaces it
- 90 day Zero-Miss SLA, in writing
Firm Operating System
$3,499 to $4,999
Three to seven workflows from the menu: deadlines, intake to engagement pipeline, matter status board, document collection, staff onboarding, billing task cadence, owner dashboard.
- 15 to 20 SOPs and three trainings
- 60 days of support, two quarterly reviews
- 90 day adoption SLA
Firm Ops Partner
$5,499 /month
We run and keep improving the whole operation. Weekly huddle, monthly ops report on deadline health and intake conversion, staff changes systematized within 48 hours.
- Two workflow builds a quarter
- Same day support for your team
- Scope delivered or the month is free
Client Door
$6,500 to $9,000 build
A hand coded, bar compliant website wired into the intake pipeline we built. Practice area pages, consult scheduling, and visibility in the AI answers your next client is already asking.
- Visibility retainer $1,199 to $1,699 a month
- State bar advertising checklist on every build
- Spec SLA. Never rankings, never case volume
Start smaller. The Firm OS Template Vault: matter pipeline, deadline calendar, intake tracker and 10 SOPs for all three platforms. $99, with credit toward any sprint.
Go further. Firm Partner: the full stack plus monthly owner strategy and ops hiring support. From $8,500 a month, capped at three firms.
The questions lawyers actually ask.
You're not a lawyer. Why would a law firm hire you?
Correct, and that is the design. You do not need more legal judgment; you need the operational layer around it. We build systems; you remain responsible for the law and the official docket, and that boundary is written into the contract. Your malpractice carrier will like the arrangement more than the status quo.
We already have Clio. Doesn't it do this?
Clio stores it; it does not run your firm. Who gets escalated when a deadline owner is out sick? What is your written intake SLA? Software you bought is not a system your team runs. We build on your Clio, not against it.
What about confidentiality and privilege?
Matter numbers and task metadata only. No privileged content ever enters the boards, and client documents stay in your DMS and practice software. NDA standard, and the one page data policy is available for your carrier to read too.
My paralegal handles all of this.
She is excellent, and she is a single point of failure. What happens the week she is out? This makes her system the firm's system, with her as its administrator. Firms stop losing that person to burnout when the memory work moves into the machine.
Will this prevent malpractice?
No, and you would rightly distrust anyone who tried. What we commit to in writing is the service level: the build spec, the training, the escalation design, and the adoption threshold. The system reduces the error class behind most calendaring claims; your professional judgment does the rest.
How much does it cost?
Every price is published. The Zero-Miss Deadline System is $1,500 fixed. The Firm Operating System runs $3,499 to $4,999. The Firm Ops Partner retainer is $5,499 a month, the Client Door website wing is $6,500 to $9,000 plus a visibility retainer, and the Template Vault is $99. No quotes, no discovery calls to learn a number.
The free Missed Deadline Risk Audit
Find the crack before it finds you.
Fifteen minutes, three questions. You leave knowing your firm's single biggest operational risk and the fix, whether or not we ever work together.