FirmFooting  /  Briefs

Briefs for the work behind the law.

Short, practical playbooks on the operations of a small firm: deadlines, intake, client communication, and the systems that hold them. Written for the administrator and the managing partner, not for consultants.

Deadlines

The date was on the calendar. The calendar was in one person's head.

Featured brief

How to build a deadline system a missed date can't survive

Calendaring errors sit at the top of the malpractice claims profile year after year. Almost always it is the same gap: one owner, no escalation, no single pipeline. Here is the system that closes it, in the tools you already run.

10 min read  ·  Updated July 2026

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On the docket

The next briefs in the series. Want one first? Tell us on the assessment.

Intake

The one-business-hour intake rule, and how to actually keep it

Next

Client comms

A client update cadence that prevents bar complaints

Soon

Systems

Buying less software and building more system

Soon

Owner

Making your administrator the system's owner

Soon